Support Center
Find answers, get help, and make the most of your SketchUp Collection experience.
Documentation
Browse our comprehensive guides and tutorials
FAQ
Find answers to frequently asked questions
Email Support
Get help via email - we respond within 24 hours
Live Chat
Chat with our support team in real-time
Frequently Asked Questions
How do I download assets?
Once you purchase a bundle or individual asset, you'll receive a download link via email. You can also access all your purchases from your account dashboard.
What file formats are included?
Our bundles include SKP files (SketchUp), SKM texture files, and sometimes additional formats like OBJ or FBX depending on the bundle.
Can I use assets commercially?
Yes! All our assets come with a commercial license, allowing you to use them in client projects and commercial work without restrictions.
Do I get lifetime access?
Yes, all purchases include lifetime access. You can download your assets anytime, even if we update or add new content to the bundle.
Still Need Help?
Can't find what you're looking for? Our support team is ready to help.
Contact Support